Return Policy

At dazzelo.shop, we want to ensure your complete satisfaction with every purchase you make from us. We understand that sometimes you may need to return an item, and we are here to assist you with our hassle-free return policy.

30-Day Return Window

You have 30 days from the date of receiving your item to request a return. This gives you ample time to inspect the product and decide if it meets your expectations.

Eligibility Criteria

To be eligible for a return, the item must meet the following criteria:

  • The item must be in the same condition as when you received it.
  • The item must be unworn or unused.
  • The item must have all tags and labels intact.
  • The item must be in its original packaging.
  • You must provide the receipt or proof of purchase.

Initiating a Return

If you wish to return an item, please contact us at [Store Email]. Our customer support team will guide you through the return process and provide you with a return shipping label.

Return Address

Please send your return to the following address:

[INSERT RETURN ADDRESS]

Important Note: Do not send the item back without first requesting a return and receiving the return shipping label. Items returned without prior authorization will not be accepted.

Damages and Issues

We strive to deliver products in perfect condition. However, if you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and make it right.

Exceptions

While we accept most returns, there are certain items that cannot be returned:

  • Perishable goods, such as food, flowers, or plants
  • Custom products or personalized items
  • Personal care goods, such as beauty products
  • Hazardous materials, flammable liquids, or gases
  • Sale items or gift cards

If you have any questions or concerns about the eligibility of your item for return, please contact us for clarification.

Exchanges

If you wish to exchange an item, the fastest way is to return the item you have and make a separate purchase for the new item. This ensures a smooth and efficient process for getting the product you desire.

European Union 14-Day Cooling Off Period

If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, without any justification. The same eligibility criteria mentioned earlier apply to these returns.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and automatically credited to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at [Store Email] for further assistance.

At dazzelo.shop, we value your satisfaction and strive to make the return process as smooth as possible. If you have any further questions or need assistance, please do not hesitate to reach out to our dedicated support team.